Thank you for the constructive post. As you all know, we try to adjust things as we go along based on both our own testing and the feedback of the playerbase. Sometimes those adjustments don't come as fast as people like, but we are in fact listening even if you feel we aren't. We also tend to get a bigger view of things to come and there are factors that will be available via armor and items that may change some perspectives about how things are right now. (New items made available when the actual expansion releases that is.)

That does NOT mean that we are saying 'don't worry items/armor will fix it all, but it does mean that the best thing that people can do is continue to give constructive feedback and be patient. This isn't an overnight process and the very nature of an MMO is an ongoing project that is never really completed.